AI/ ML and quantum computing hold immense potential to enhance digital security infrastructure, but do the latest innovations offer greater power to malicious actors? With scope to crack encryption, passwords, and launch sophisticated social engineering based fraud, could nefarious uses of emerging technology pose an insurmountable threat to legacy security frameworks? Each security breach exacts a toll on financial institutions, damaging brand reputation, eroding customer confidence, and potentially leading to customer attrition, with the FTC reporting consumers losing $10bn to fraud in 2023. 

How can banks, credit card companies and fintechs stay ahead to future-proof their digital security systems? What innovations promise to fortify the complex digital platforms of today’s leading financial institutions for a resilient security framework? Can consumer-facing financial institutions bolster fraud prevention without adding intolerable friction to the user experience? Could security innovation enrich the end-user experience and boost customer lifetime value (LTV)? 

The Financial Times, in partnership with CompoSecure hosted a webinar for leaders in product innovation, marketing, fraud prevention, risk management and technology. Participants heard from industry leaders deploying cutting-edge technologies to safeguard customer assets from emerging threats, while prioritizing the customer experience and the bottom line. 

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